The Alpine Travel - Where Adventure Meets Serenity

Introduction

Your privacy is important to us. This privacy policy explains how we collect, use, and safeguard your personal information when you use our taxi services.

Information We Collect

We may collect personal information such as your name, contact details, location, and payment information when you book a ride with us.

How We Use Your Information

We use your information to provide, maintain, and improve our services. This includes processing your ride bookings, managing payments, and enhancing your overall experience.

Data Security

We take the security of your data seriously. We use various security measures to protect your personal information from unauthorized access and disclosure.

Third-Party Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners who assist us in delivering our services.

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Your Rights

You have the right to access, correct, or delete your personal information. If you have any concerns, please contact us.

Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page.

Contact Us

If you have questions or concerns about our privacy policy, please get in touch with us at [contact information].

Refund Policy

Ride Cancellations

If you cancel your ride within [specified time] before the scheduled pickup, you may be eligible for a full refund.

Service Issues

In case of service-related issues such as driver no-shows, delays, or incorrect charges, please contact us within [specified time] to request a refund.

Non-Refundable Circumstances

Refunds are not available for cancellations made after the specified cancellation window or for services rendered as agreed.

Refund Processing

Refunds, if approved, will be processed within [number of days] and credited back to the original payment method.

Data Protection Policy

Introduction

We are committed to protecting your personal data and ensuring that it is processed fairly and lawfully.

Data Collection

We collect and process personal data only for legitimate business purposes, in accordance with data protection laws.

Data Security

We implement appropriate security measures to protect your data from unauthorized access, loss, or damage.

Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected or as required by law.

Your Rights

You have the right to request access to your data, correction of inaccurate data, or deletion of your data.

Contact Us

For any inquiries regarding our data protection policy, please contact us at [contact information].